Privacy Policy - A.L.E. Technologies

PRIVACY POLICY:

A.L.E. Technologies Inc. (“A.L.E. Technologies” or “we”) respects your privacy and is committed to protecting it through our compliance with this policy.

A.L.E. Technologies is committed to ensuring the accuracy, security, and privacy of Personal Information in compliance with all applicable legislation. The A.L.E. Technologies Privacy Policy describes the types of information we may collect or that individual users (“you”) may provide when you purchase, install, access, or use our AI-based application (“the App”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

We will only use your Personal Information in accordance with this policy unless otherwise required by applicable law. We take steps to ensure that the Personal Information that we collect about you is adequate, relevant, not excessive, and used for limited purposes related to improving your experience with the App.

If you do not agree with our policies and practices as set out in this Privacy Policy, do not use the App or our Services. By using the App or our Services, you indicate that you understand, accept, and consent to the practices described in this policy. This policy may change from time to time (see Changes to Our Privacy Policy below). Your continued use of the App and our Services after we make changes indicates that you accept and consent to those changes, so please check the policy periodically for updates.

Definitions

Aggregated – anonymized data and information.
App – the AI-based application developed by A.L.E. Technologies for individual users to access personalized AI-powered services and features.
Personal Information – information about an identifiable individual, or information that allows an individual to be identified. For the purposes of this Privacy Statement, personal information is defined by applicable privacy legislation. Generally, business contact information is not considered to be Personal Information.
Processing – the collection, use, disclosure, retention, and/or deletion of Personal Information.
Services – the AI-powered services provided by A.L.E. Technologies through the App, designed to personalize user interactions, offer insights, and assist with various tasks.
Website – www.aletech.ca

Information We Collect About You

We collect and use several types of information from and about you, including:

Personal Information, such as your name, email address, phone number, IP address, and any other unique identifier necessary for providing AI-driven insights and recommendations through the App.
Non-personal information, such as demographic data, usage statistics, and Aggregated information that does not directly identify an individual.
Technical information, including your device information, IP address, app usage data, and interaction details with the App and its AI-powered features.

How We Collect Information About You

We use different methods to collect your information, including:

Direct interactions: You provide information directly by filling in forms, creating an account, or corresponding with us through the App or Website.
Automated technologies: The App collects data through automated means such as cookies, device identifiers, and usage tracking technologies.
Third-party sources: We may collect information from external sources like your device manufacturer or service provider.

Information You Provide to Us

When you download, register with, or use this App, we may ask you to provide:

Information that you provide by filling in forms on our Website or in the App (such as creating a profile or requesting AI-generated insights).
Records of your correspondence if you contact us for support or feedback.
Details of transactions or subscription services through the App, including payment information when necessary.

Information We Collect Through Cookies and Other Automatic Data Collection Technologies

When you access and use the App, we may automatically collect:

Usage details: Information about your interactions with the AI features, such as usage patterns, commands issued, and insights generated.
Device information: Technical details about the device used to access the App, including the unique device identifier, operating system, browser type, and mobile network information.
Location information: The App may collect real-time location data to optimize personalized services.

The technologies we use for this automatic data collection may include:

Cookies: Small data files stored on your device to collect usage statistics and enhance user experience.
Web beacons: Small electronic files that allow us to track user interactions with certain parts of the App and assess performance.

How We Use Your Information

We use information collected about you, including any Personal Information, to:

Provide AI-powered features and personalize your experience on the App.
Analyze patterns to improve the App’s performance, functionality, and user satisfaction.
Send you updates, including AI-generated recommendations, alerts, and app-related notifications.
Fulfill the purposes for which you provided the information or that were described when it was collected.
Carry out obligations related to billing, subscriptions, or legal requirements.
Improve customer relationships and optimize the App’s user experience.

Disclosure of Your Information

We may disclose Personal Information:

To contractors and service providers that support our AI services and assist in delivering the App’s features.
In the event of a merger or restructuring, Personal Information may be transferred as part of the company’s assets.
To comply with legal requirements or requests by law enforcement agencies.
To third parties with your consent, where necessary for enhancing your user experience with the App.

We may also share Aggregated information that does not identify any individual user with third parties for statistical analysis or marketing purposes.

Data Security

We take appropriate security measures to protect your Personal Information from unauthorized access or disclosure. All interactions through the App are encrypted, and we store your data behind secure firewalls on protected servers. However, please be aware that no data transmission over the internet or mobile platforms is entirely secure, and any information shared through the App is at your own risk.

Data Retention

We will retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. After this period, data will either be anonymized or securely deleted. In some cases, we may retain aggregated data for research or business analysis purposes.

Accessing and Correcting Your Personal Information

You have the right to access and correct the Personal Information we hold about you. To make a request, please contact us at the information provided below. We may request verification of your identity before granting access or making corrections.

Withdrawing Your Consent

You may withdraw your consent to the collection, use, and transfer of your Personal Information by contacting us. If you withdraw your consent, you will no longer be able to access certain features of the App. We will explain the consequences of withdrawing consent when you contact us.

Your Privacy and the A.L.E. Technologies Website

Cookies: When you visit our Website, we may use cookies to collect information such as browser type, operating system, and usage data. You may refuse cookies through your browser settings, though this may limit certain functionalities of the Website.
Email Communications: We may send you marketing or promotional emails related to the App. You can unsubscribe from these emails at any time.
Third-party Websites: Our Website may contain links to third-party websites. These sites have their own privacy policies, and A.L.E. Technologies is not responsible for their content or practices.

Changes to Our Privacy Policy

We may update this policy periodically, and any changes will be posted on this page. If we make material changes to how we handle your Personal Information, we will notify you through the App or by email. Your continued use of the App after changes are made indicates acceptance of those changes.

Contact Information

If you have any questions about this privacy policy or wish to make a request regarding your Personal Information, please contact us at:

Privacy Officer
A.L.E. Technologies Inc.

Pete Keane
customersupport@aletech.ca

This updated version is designed to reflect the nature of an AI-based application while addressing privacy concerns for individual users. Let me know if you’d like any further modifications.